The Monticello, NY Police Department recently updated a 20+ year old on-site system with the latest dispatch platform from ...

From unit assignment to nonemergent scheduling, this software solution can help call centers and EMS agencies manage staffing ...

HUNTSVILLE, Ala. (WHNT) — Sunday marks 14 years since 62 tornadoes tore through Alabama, killing 253 people and injuring thousands of others. During these devastating storms, a flood of calls was sent ...

(TNS) — Stanislaus County supervisors are prepared Tuesday to authorize an access agreement with Modesto and purchase licenses for using a new CentralSquare system for 911 dispatch services. Sheriff ...

911 Director Hope Downs said dispatchers have been moved to the Emergency Operations Center and another location while the work is completed.

FORT PAYNE, Ala. (WAFF) - DeKalb County dispatchers are getting an upgrade leaders hope will improve everyone’s safety. Michael Posey, the EMA Director and chairman for the DeKalb County Communication ...

The Midland County Geographic Information Systems (GIS) Department helps manage and map county information.

Months before a man died following a computer-aided dispatch system outage, a Baltimore official warned that the ailing emergency communications network, which routes 911 calls to police and fire ...

An outage in the city’s computer-aided emergency dispatch system snarled some communications between Baltimore police and fire officials last week, briefly causing disarray as officers repeatedly ...