Before Covid-19 financial institutions saw a 10:1 ratio of bot-based malicious to legitimate login attempts, according to Aite Group's Fraud & AML practice. Malicious login attempts are setting new ...

Connected devices like Amazon’s Alexa are training us to interact with the Internet of Things to do things like play music and set the room temperature. Like mobile apps seven or so years ago, voice ...

Until a decade ago, the only option people had to reach out to a company was to call or email their customer service team. Now, companies offer a chat team to provide better round-the-clock customer ...