One problem enterprises face is getting employees to actually use the AI agents their dev teams have built. Google, which has already shipped many AI tools through its Workspace apps, has made Google ...

Google Workspace Studio will let you create your own AI agents. The tool is available for Business and Enterprise Workspace users. No coding required, according to Google. Agentic AI is all the buzz ...

But when an agent is forced to navigate multiple open tabs just to answer a single customer query, we aren't witnessing productivity. We are witnessing the "Swivel Chair" problem in action. They have ...

Microsoft and Google are taking distinctive approaches with AI agents in their productivity suites, and enterprises need to account for the differences when formulating digital labor strategies, ...

Microsoft, Google and others have been adding generative AI ‘agents' to their software at a rapid clip, but companies should be cautious in adopting them. The last few months have seen an explosion of ...