Beginning next year, iPhone users who are in a car accident could have their phone dial 911 automatically. Apple Inc. plans next year to roll out a product feature called "crash detection" for iPhones ...

What Is the Best Dialer for My Call Center? Your email has been sent Learn about five types of call center dialers, including the benefits and drawbacks of each solution. Discover the ideal dialing ...

Android Auto is a very useful way to handle calls, media, and maps on the go, but a variety of smartphone and car hardware often opens the door to bugs and issues. Recently, Google confirmed that Ford ...

MiaRec, the global provider of Conversational Intelligence and Automated Quality Management solutions for contact centers, has announced the launch of its AI-driven Automatic Call Summary feature, ...

Your iPhone might have a new capability as soon as next year: detecting a car accident and automatically dialing 911. Apple plans to unveil a feature called "crash detection" for both iPhones and ...