Nutshell reports that choosing a simple CRM involves matching industry needs, prioritizing core features, and testing user ...

Nutshell reports that choosing a Google-compatible CRM requires assessing integration, cost, and usability to enhance ...

Tracking which customer spoke to which salesperson or service representative, and what they wanted, is critical to retaining and growing your customer base. While many major corporations spend ...

In many respects, externally sourced, on-demand CRM systems are the best option for companies with a wealth of customer data to both track and act upon. This is a truth that seems to become more ...

Connected customer experiences start with connected systems and data within your organization. The deeper the connections, the more power you have to orchestrate personalized end-to-end customer ...

As a customer relationship management tool, SugarCRM has history on its side. Since SugarCRM launched in 2004 as an open-source customer relationship management platform, it has since evolved into a ...

Customer Relationship Management systems are not accounting systems. CRM systems don’t do billing, cash receipts, disbursements or payroll. If a CRM system isn’t used, a company still continues to ...