Palo Alto, Calif., August 26, 2002 — A new report from the Electric Power Research Institute (EPRI) provides guidance for capturing the valuable knowledge of expert personnel and transferring it to ...

I recall the first full-time job I ever had. I was a young graduate joining Alcan, an aluminium company that made commercial aluminium windows and doors for the architectural building industry. I ...

Maintaining long-term nuclear competencies in nuclear organizations is a critical challenge, because a large part of the knowledge that is critical to an organization is based on experience that ...

ALBUQUERQUE, N.M. -- Have you ever started a new job and spent a lot of time figuring out everything from how to get paper for the printer to whether an important customer prefers quick phone calls to ...

Eye movements may reveal hidden knowledge we don’t realize we have, offering clues to how people learn skills and become experts.