The Housing Ombudsman has published its Complaint Handling Failure Order (CHFO) report, in which it names nine landlords for poor complaint handling. The CHFO report has been published ahead of the ...
Jacob Poole of Pabla + Pabla Solicitors goes through his research which highlights the practical barriers facing residents who wish to file a complaint #UKhousing Within the past year, the Housing ...
Where should housing providers start to ensure they are ready to meet increased data governance? Ben Pumphrey, head of data governance at Anthony Collins, explains #UKhousing As the UK rolls out the ...
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