Transformation as a Living Discipline: Deloitte and ServiceNow Report Reveals Key Trends Connecting the AI-Fueled Enterprise

Deloitte and ServiceNow today reveal the five key trends defining the next era of automation in the 2026 Workflow Automation Outlook: From Insights to Impact - Connecting the AI-Fueled Enterprise in ...
Social Samosa

53% service reps say AI is critical to delivering next-gen CX: Report

ServiceNow’s report states that even as AI adoption grows, service delivery remains complex, and Indians lose an average of 10.8 hours annually trying to resolve service-related issues.
TechAnnouncer

Pyramid Analytics Fuels ServiceNow’s Business Automation Ambitions

Big Tech is in the midst of an M&A spree in the AI space, and ServiceNow’s recent acquisition of the data analytics software ...
Seeking Alpha

ServiceNow Q4 Review: Solid Report, But Valuation Is Out Of Step With Reality

Heading into its Q4 2023 report, ServiceNow, Inc. (NOW) was projected to deliver revenues and normalized EPS of $2.40B and $2.78, respectively. With ServiceNow beating consensus street estimates on ...
Nasdaq

ServiceNow Unveils New Agentic AI Innovations to Autonomously Solve the Most Complex Enterprise Challenges

Latest breakthrough on the ServiceNow Platform acts as the AI agent control tower, one central location to analyze, manage, and govern AI agents across every corner of a business Powerful new AI Agent ...
Business Wire

Vodafone Business and ServiceNow Collaborate to Enhance the Customer Experience With AI-powered Service Automation

SANTA CLARA, Calif. & LONDON--(BUSINESS WIRE)--Vodafone Business and ServiceNow (NYSE:NOW), the AI platform for business transformation, today announced an expansive five-year strategic collaboration ...