Whether they’re about giving tough feedback, addressing conflict or navigating sensitive issues with stakeholders, having difficult conversations is an inevitable part of leadership. How you handle ...

Quick! What’s one thing that everybody tries to avoid even when it’s absolutely necessary? That is, besides getting a root canal? It’s initiating a difficult conversation with one's partner. Starting ...

In an increasingly polarized world, leaders who deploy three principles in challenging conversations set themselves apart.

Ever forced yourself to have a tough talk with someone in your life and found success? ‘Say More’ discusses how to have difficult conversations. What does it take to be a good communicator? Do you ...

Author, attorney, and conversation expert Jefferson Fisher helps us understand how to approach and engage in conflict. If you said “not well,” let conversation expert Jefferson Fisher offer you ...

Tough talk can be, well, tough. But it’s also critical for ensuring your team is working at its best. Learn what holds managers back and how to remove the block that may be hurting your bottom line.

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

Have you ever felt anxious about an upcoming talk — one whose outcome you can’t predict? One that makes you feel edgy or jittery all day, unable to focus on other things? Maybe you were planning to ...

Every relationship, no matter how perfect it may seem from the outside, goes through its share of tough conversations. Whether it’s about money, intimacy, jealousy, family, priorities, or the ...

When we think of what makes a successful manager, we often think of those with a clear vision to guide their team toward strategic goals, who have the ability to inspire and empower employees and who ...