RingCentral, Inc. (NYSE:RNG), a global leader in AI-powered business communications, today announced it has been named aLeader in the IDC MarketScape: Worldwide AI-Enabled Contact Center Workforce ...
Cloud communications provider RingCentral Inc. announced today announced it’s acquiring CommunityWFM, a workforce management provider. CommunityWFM will be integrated into RingCentral’s homegrown ...
Earns top scores in customer sentiment, voice quality, security, value, analytics, AI capabilities, and ease of use “Recognition like the MetriStar Top Provider Award is especially meaningful because ...
New Customer Engagement Bundle introduces advanced queue management and SMS shared inbox capabilities to power lightweight contact centers RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered ...
Build and deploy voice-first, omnichannel AI agents in minutes AI agents that reason and execute multi-step actions autonomously BELMONT, Calif.--(BUSINESS WIRE)--RingCentral, Inc. (NYSE: RNG), a ...
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