On June 13, Mercury Interactive announced that it is expanding its reach into the IT services management market. The company is tackling the service desk and has acquired PowerHelp IT software from ...

LiveTime Software and Help Desk Software announced today that they’ve released version 2.0 of their virtual appliance, which consists of Java technology based JeOS (Just Enough Operating System) and ...

REDWOOD CITY, CA--(Marketwired - Feb 16, 2017) - Agiloft, a trusted provider of business process automation software, announced today they will be a Silver Sponsor at "Pink17," the 21 st Annual ...

REDWOOD CITY, CA--(Marketwired - Nov 1, 2016) - Agiloft, Inc., a leading provider of agile business software, today announced it has received PinkVERIFY certification from Pink Elephant for 11 IT ...

Software testing and IT governance software vendor Mercury continued its acquisition push yesterday, announcing it had paid $18.5 million to acquire ITIL-based service desk software suite VSI ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Desk.com is well worth it if your service desk just needs ...

As organizations become decreasingly skeptical about the cloud, they are increasingly willing to outsource ITSM to a SaaS provider. Doing so lowers costs, improves flexibility and easily accommodates ...