Boyer, Ken, Roger Hallowell, and Aleda Roth. "E-Services: Operations Strategy, A Case Study and a Method for Analyzing Operational Benefits." Journal of Operations Management 20, no. 2 (April 2002).

Operational excellence is an integral part of how CORE Construction serves its clients. The key to this commitment is evaluating the company’s performance against key attributes including project ...

The International Rescue Committee (IRC), to date, has not undertaken analyses on the cost-efficiency of the procurement process undertaken by Global Supply Chain. Understanding the cost- efficiency ...

Artificial intelligence is reshaping how commercial printer providers get work done. But behind the headlines and hype, most printers are not pursuing radical transformation. Instead, AI is being ...

This a client case study of a direct-to-customer company moving from third-party to opening its own ecommerce fulfillment center. The business has another channel fulfilled internally which will stay ...

The company is a global leader in food manufacturing, originally serving a small customer base with limited product offerings. Over time, the company expanded its reach to serve thousands of customers ...