Adopting a systems-thinking approach will empower IT leaders to integrate IT operations and service management practices, balancing innovation, adaptability, and risk management to build more ...

NASHVILLE, TN, UNITED STATES, February 16, 2026 /EINPresswire.com/ -- Varex Solutions, a specialized IT service ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna, and ...

CIOs have a new mandate from CEOs: Accelerate innovation and growth as a business-driven thought leader rather than a caretaker of technology. This paradigm shift requires changes in how IT teams work ...

What is ITSM (IT service management)? Your email has been sent This ITSM guide covers how IT service management evolved from ITIL, along with an overview of the ITIL life cycle and the many IT service ...

The performance of business processes and IT systems is being increasingly put under pressure to demonstrate their business value, to show how well - or badly - these ...

SAN FRANCISCO--(BUSINESS WIRE)--HDI, the leading organization dedicated to elevating service and support across the enterprise, today unveils “The State of Service Management in 2024” report. The ...

Software asset management (SAM) has evolved from simple back-office record-keeping to more complex licence and contract management that integrates innovative technologies such as artificial ...

While some organizations take a quick glimpse at outsourcing and conclude that it’s not a viable option, those that look closer often unearth alternative uses that can bring value. The first step in ...