At last week’s Knowledge 16 conference, the big news from service management vendor ServiceNow (NYSE:NOW) was its push into customer service management (CSM). Venturing beyond its information ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...

New solution strengthens Apex Systems' ServiceNow-aligned delivery model with integrated contact center capabilities. ROCKVILLE, Md., March 3, 2026 /PRNewswire/ -- 3CLogic, the leading AI-powered ...

ONYX unifies supply chain visibility, workflows, and operational accountability across the KODIS Holdings family of companies -- Automates critical processes and exception management across ...

In the battle of the AI agents, competition is heating up for Salesforce . ServiceNow's new artificial intelligence-powered platform for customer relationship management is going after Club name ...

If there is one way to categorize all the recent technology vendor shows and conferences, you could easily call this “The Spring of AI.” It feels like there is a new AI announcement every day. However ...

Here's a look at how the cloud leaders stack up, the hybrid market, and the SaaS players that run your company as well as their latest strategic moves. Read now ServiceNow launched a new version of ...

ServiceNow to integrate Boomi’s industry-leading API Management capabilities with Automation Engine for complete visibility across a user’s API landscape and enhanced governance SANTA CLARA, Calif. & ...

ServiceNow turned in some strong numbers yesterday and topped off the day with the purchase of start-up VendorHawk to bolster its Software Asset Management (SAM) capabilities. In a blog post, Farrell ...

Chia Wee Luen, the newly minted managing director of ServiceNow in Asia, wakes up each morning to a smartphone filled with tasks that require his attention. But he doesn’t need to fire up multiple ...