‘We're trying to optimize workflows across the enterprise, really ‘X-ray’ them and get down to a low level. We have our process mining capability, which can give us the end-to-end look within our ...

Workflow automation giant ServiceNow Inc. said today it has agreed to buy a Czech task mining startup called UltimateSuite s.r.o. so it can better understand how work-related tasks flow through ...

Process mining is now part of Microsoft’s process automation suite, giving you the KPIs and visualizations you need to identify bottlenecks in both manual workflows and software processes. Automating ...