Given the rise of generative AI, the metaverse and web3 technologies, it’s clear that business as we know it is changing. With the rapid advancements in technology and the ever-changing digital ...

Without the right approach, digital transformation can feel like being trapped in a Kafka novella. Except instead of waking up as a bug, you've transformed your business processes into an endless loop ...

Process model of addition and subtraction logic in digital workplace transformation. Credit: The Journal of Strategic Information Systems (2023). DOI: 10.1016/j.jsis.2023.101757 New research from ...

When major changes sweep through an organization, it can feel like a period of darkness - a disruption eclipsing the normal way of operating and demanding a new mindset. Just as the path of totality ...

I am a big believer that business and operating models form the foundation of an organization’s customer experience. Dated models equal a dated customer experience. Let's take a look at business ...

Digital transformation is likely a term you've heard in recent years. Though it's easy to write off as just another buzzword, the reality is that it's how businesses, including their marketing ...

Athina Kanioura, chief strategy and transformation officer at PepsiCo, is an experienced executive who is on a mission to use technology to help change the operational processes of the multinational ...

CEO Andy Silvernail highlighted a year of substantial changes with the implementation of the 80/20 approach, focusing on key customers to drive profitable growth. He stated that the company achieved ...

CEO Nirav Patel, addressing his first earnings call, emphasized Mastech Digital's strategic inflection point amid the AI revolution. He highlighted the company's focus on sharper execution, an ...