Users may receive an error code either due to a test strip error or a very high blood glucose event, Trividia Health said.

Trividia Health, Inc., announced today that it is initiating a labeling correction which requires a modification of the Owner’s Booklets/System Instructions for Use for all TRUE METRIX, TRUE METRIX ...

Trividia corrects TRUE METRIX glucose systems after 1 death and 114 injuries linked to E-5 error code confusion delaying ...

Here’s a list of impacted devices.

The “E-5” error code designates either a test strip error or a blood glucose value > 600 mg/dL. New instructions clarify that if the E-5 error appears and the patient is experiencing symptoms such as ...

Trividia Health, Inc., announced today that it is initiating a voluntary recall of a limited number of TRUE METRIX® Self-Monitoring Blood glucose meters co-branded under the Good Neighbor Pharmacy® ...

Trividia Health, Inc., announced today that it's TRUE METRIX(R) Self-Monitoring Blood Glucose Systems are now preferred for commercial patients on CVS Caremark Commercial Template Formularies in the ...

Through this partnership, VA, DoD, IHS, and PHS providers will gain streamlined access to trusted, affordable diabetes management products. We are proud to partner with Trividia Health to expand ...

FT. LAUDERDALE, FL) – February 6, 2026 – Trividia Health, Inc., announced today that it is initiating a labeling correction which requires a modification of the Owner’s Booklets/System Instructions ...