A new report finds that 40% of trips to fast-casual restaurants begin with simple fatigue, while financial strain and limited leisure hours further nudge people toward takeout.
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Why AI ordering systems are frustrating fast food customers
AI drive-thru systems promised speed and accuracy, but many fast food customers say the experience feels slower, glitchier, and less human.
Fast food customers might find themselves talking to an artificial intelligence voice the next time they order tacos or pizza at a drive-thru. Yum Brands Inc., the parent company of Taco Bell and ...
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