Over the long weekend, I read The Friction Project, a new book out from two of my favorite business school professors, Robert Sutton and Huggy Rao of Stanford. They spent seven years working with ...
This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. Kelly welcomes the great Bob Sutton back to ...
Organizational psychologist Sutton and Stanford Graduate School of Business professor Rao follow up their 2014 collaboration, Scaling Up Excellence, with an impassioned guide for reducing “friction,” ...