Legal knowledge is one thing. Competence to deliver legal services in a way clients will appreciate is something quite different. That skill gap is the starting place for Lean Adviser Legal, a new ...

As anyone who has been a public servant for more than a decade knows, improvement initiatives seem to come and go like the tide. Total Quality Management. Zero Defects. Six Sigma. Performance ...

Lean manufacturing starts with “buy in” at the shop-floor level, by individual workers. Those who do the work need to be fully invested in the process for it to succeed. Lean manufacturing is perhaps ...

The notion of Lean Six Sigma and innovation being used in the same process, or even the same sentence, is considered by many to be an oxymoron. How is it that a process-focused methodology like Lean ...

Six Sigma was all the rage over the last few years, and now LEAN has become the new buzzword in quality and process efficiency. LEAN is a broad catchphrase describing a holistic and sustainable ...