A company rolls out an AI customer service assistant. The model behind it is current and capable enough for the job. The assistant goes live. Within a week, support tickets are getting worse, not ...

None ...

Adobe added the option to mark fields that can be filled out with text, boxes that can be checked, and other helpers for form completion at least a decade ago–so long ago, it’s hard to find out when.

Platinum group metals (PGMs) have several properties that make them critical everyday-life minerals, Mintek supervisor ...

If you receive JavaScript required to sign in error message when using Skype, OneDrive, Teams or any other program, you need to turn on or enable JavaScript in your ...

Should you have feedback on this article, please complete the fields below. Please indicate if your feedback is in the form of a letter to the editor that you wish to have published. If so, please be ...

A video round up of this week’s magazine, highlighting our cover story, features and Business Leader.

Public Works and Infrastructure Minister Dean Macpherson has announced a series of reform measures aimed at strengthening ...

Minimal growth to the now 257-acre Pocket Fire has allowed firefighters to establish a long-term strategic suppression plan ...

Most of these bases were home to Russian strategic heavy bombers—aircraft capable of carrying nuclear weapons. Using Russia’s mobile phone network, Ukrainian operatives remotely launched the drones, ...