SharePoint Help Desk System - Search Videos

Ticketing help desk system

Ticketing help desk system

I have this kind of mental checklist for things I need, and Unity has ticked a lot of the boxes. What it has kind of not ticked is the need for a help desk. I do not strictly speaking need one right now, but you know what they say: if you wait till you need one, it’s too late. Zendesk is the canonical service-based solution, but I’d really ...

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