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6:40
YouTube
Harvard Business Review
How to Control Your Emotions During a Difficult Conversation: The Harvard Business Review Guide
When you’re in the middle of a conflict, it’s common to automatically enter a “fight or flight” mentality. But it’s possible to interrupt this response and clear a path towards a more productive discussion. 00:00 Have you ever lost control during a heated argument at work? 00:28 Emotions are a chemical response to a difficult ...
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